Engineering a Google Pixel Phone
The battery on this Pixel 3 phone has swollen badly. What are the factors that led to a bad phone in less than 12 months?
* Structurally deficient plastic?
* Adhesive deterioration?
* Poor energy management subsystem?
* Cradle for overnight charging, while the phone keeps networking?
* Substandard component heat characteristics?
* Not accounting for battery aging?
None of them, well all of them, but none of them. Design choices today are a combination of engineers making bad choices, and management pursuing short term financial goals.
How does an organization fix this? There is only one way. Having a company proclaim clear, public, values about each of their products. Abstract values? Values that please the board of directors?
No.
Values an average consumer can read, understand and be happy about.
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